20% off your next purchase because we're really sorry we inconvenienced you, Michelle!

We really try to satisfy every customer because each one is very important to us. We think of our customers as extended family. I'm really sorry we missed you on Friday for lunch. I'm very sorry that we let you down. As a token of our regret, please accept this 20% off coupon for your next visit. We'll try to avoid this situation in the future, I promise.

Sincerely, Brandon Day (870) 882-2849 (personal cell-text if possible in case I'm in class)